Privacy Policy

Notice at collection: information you submit

Provide only the details needed for your inquiry. Please do not include payment card numbers, passwords, government identification, medical information or other sensitive personal information in an inquiry or sky message draft.

Contact and business details

Depending on the form, we collect your name, email address, phone number, company or agency and role. We use these details to identify your request, reply, prepare requested information and coordinate follow up.

Your campaign or message request

We collect the message, requested city or viewing area, event date and time, budget range, service interests, weather flexibility and other details you choose to provide. We use them to assess the request, discuss feasibility, prepare a quote and plan any service you later book. A viewing location you enter is part of your brief; these forms do not request your device’s GPS location.

Choices and submission records

We record your permission, any marketing preference you select and the form submission date. Our form system also records technical information such as IP address, browser information and the source page to administer submissions and help prevent abuse. Consent records help show which notice and permission applied to a submission.

How submitted information is handled

Form entries are stored in our website system and may be included in notification emails and internal inquiry records. Access is for Skytypers personnel and service providers supporting website hosting, email delivery, security and request handling. Information may also be disclosed where required by law or reasonably necessary to protect legal rights and safety.

Your form permission covers handling your request. It does not authorize selling your submitted contact details or message, unrelated advertising, publication of your inquiry, or automated marketing calls or texts. A campaign or sky message is made public only as part of separately arranged services. Website analytics and advertising technologies are addressed below.

Retention criteria and how to request deletion appear in Retention and Privacy requests.

Permission and optional email updates

The required request permission checkbox allows us to use the information you submit to respond to and manage that inquiry. If you do not want to provide information through the form, you can call 213 277 7145 to discuss what is needed.

Where a form offers optional email updates, choose “Yes” only if you want Skytypers news, offers and campaign ideas by email. Choosing “No” or leaving the optional choice blank means you have not opted in. Marketing permission is not a condition of receiving a quote or purchasing a service.

You may stop promotional email using an unsubscribe option in the email or by contacting us below. You may also ask us to stop optional follow up or withdraw permission for future consent based use. This does not undo processing already completed or records we must retain for an active service, security or legal obligation.

Retention and protection

The website form system currently retains entries until they are manually removed; automatic deletion is not enabled. Retention decisions depend on whether an inquiry is open, whether it becomes a client relationship, the need to document permission and communications, and applicable contractual, accounting, security or legal requirements. There is no single automatic expiry period for all records.

You can request deletion or ask about the retention of a specific inquiry. Relevant records may need to be kept to complete a service, resolve a dispute or meet legal obligations. Website entries, email copies and backups can have different removal schedules.

The website uses HTTPS and administrative access controls. No website, email system or storage method can guarantee absolute security. Avoid sending confidential financial, identity or health information through these forms.

Website tools, cookies and third parties

The website uses WordPress, Gravity Forms, hosting and security services. They may process IP addresses, browser details, access logs and information needed to load and protect the site. Administrative login cookies are used for authenticated accounts.

Optional Google Analytics is off until you choose “Accept analytics.” With your permission, we measure pages and selected interactions, such as campaign interest, pricing views, inquiry starts and confirmed form submissions. Reports help us improve the website and understand which services visitors are considering. Our buyer-intent events do not read or send typed form values, contact details or sky-message drafts. This choice does not enable Google Ads tags or advertising personalization. Permission to handle a form inquiry remains separate.

Choose “Necessary only” to continue without optional analytics. Use “Cookie preferences” in the footer to change your choice or withdraw permission. We remember your choice in a first-party cookie. Withdrawing permission stops future analytics collection; it does not undo information already received by Google. You can also manage browser cookies and tracking controls and review how Google uses information from sites that use its services. Contact us below for tracking-related privacy requests. A browser’s “Do Not Track” setting should not be assumed to block all site tools.

Third party fonts, media, embedded videos and links may connect your browser to their providers, who apply their own privacy policies. Using or opening embedded media can allow those providers to collect information about your interaction.

The campaign message composer displays your draft in your browser. If you choose “Use this in my quote,” it temporarily stores the draft in this browser session so it can populate the quote form. That action alone does not submit a quote or send an email.

Your privacy requests

To ask about access, correction, deletion, withdrawal of optional consent, or a sale/sharing opt out, email future@skytypers.com with “Privacy request” in the subject, or call 213 277 7145. Include the email address used for the inquiry and the type of request. Do not send identity documents unless we specifically arrange a secure verification method.

Depending on where you live and which privacy laws apply, you may have rights to know or access personal information, obtain a copy, correct it, request deletion, opt out of sale, sharing or targeted advertising, limit certain sensitive information uses, or appeal a decision. California consumers have applicable CCPA rights without discrimination for exercising them. We will assess requests under the law that applies and may need to verify identity or an authorized agent’s authority before disclosing, changing or deleting information.

If you use an authorized agent, ask the agent to contact us with evidence of authority. You can also request this notice in an accessible format. If you disagree with our response, reply to the same contact with “Privacy appeal” and explain your concern.

Children and updates

These inquiry forms are intended for adults arranging aerial services. Please contact us if a child has submitted personal information so we can review and remove it as appropriate. We may update this notice when our practices change; the date above identifies the current version. A new, incompatible use of submitted information requires an appropriate notice and permission where required.